Work Order Process

The purpose of the work order system is to provide management control of a task from the time it is first reported until it is completed. Physical Facilities utilizes an online management system for all maintenance work requests and preventive maintenance.

Del Mar College has designated building coordinators who process all maintenance needs through this system. The software provides the department with information related to each of the maintenance requests such as the repairing service unit, technician/employee assigned, amount of time to complete the request, and provides a report on all requests for the specific building or repair item. The department is able to analyze the need for continued service or replacement of the item/part.

How to Submit a Work Order

1. All service tickets should be sent through the designated building coordinator.
2. Phone calls should be reserved for emergency situations only. The Physical Facilities office may be contacted at 698-1242, but the request must still be entered through the online system by a building coordinator.

Online portal 

Building coordinators may submit work orders using the online portal.