Accounts and Password Help

Accounts and Password Help

New student? Get your Username & PIN

Don't Get Locked Out!

Passwords expire every 120 days for all students, faculty, and staff.

To prevent losing access to Canvas, email, and WebDMC, register to reset your own password. Then use the Outlook Email sign-in page to change your password anytime.

Register to Reset Your Password

  1. Register once at https://aka.ms/ssprsetup.
  2. Enter your email address and password.
  3. Set up at least one verification method (phone, personal email, or security questions).

Change Password

If you know your password:

  1. Go to the Office 365 sign-in page.
  2. Sign in with your DMC email address and password.
  3. From the 365 dashboard, click the Settings gear icon (top right).
  4. Choose Password and follow the steps.

If you lost your password and registered for password reset:

  1. Go to the Office 365 sign-in page.
  2. Below the sign-in form, select Can't access your account?
  3. Choose Work or school account.
  4. Follow the steps to reset your password.

Calling Help Desk for Password Resets

If you do not know your password and did not register for password reset, you must call Viking Help Desk to verify your identity. The wait for phone assistance will be longer during busy periods such as registration and the start of a semester.

To avoid the wait, all students, faculty and staff should register for self-service password reset so you can use Office 365 to change your password anytime, even if your password has expired.

Student email

Your student email address is your DMC username followed by @webdmc.delmar.edu.

Outlook app on an iPhone X. Link goes to email login.Important information about admissions, financial aid and classes will be sent to this address, so check it often!

Del Mar provides Microsoft Outlook to all new and current students for sending and receiving email. Your mailbox can be accessed with your full student email address and DMC password at outlook.office.com.

You can also download the Outlook mobile app for iOS and Android devices!

If you prefer to use a personal email account, log into your student email and set up email forwarding so you don't miss anything important. TIP: Add your Del Mar email address to your personal email account's safe list.

Click here for more tips about using student email!

Check Student email

Microsoft 365

Office 365 app dashboard showing Outlook, OneDrive, Word and other icons. Links to portal login.

In addition to Microsoft Outlook, students have access to a full suite of Microsoft apps through Microsoft 365 online. While enrolled as a student, benefits include:

  • 1TB of FREE! online file storage using the OneDrive app from any internet-connected device
  • Online and desktop versions of Word, Excel and PowerPoint
  • Download Word, PowerPoint and Excel for FREE! on up to 5 personal devices
  • Windows users can also download Access (not available for Mac)
  • Collaborate in real time with teachers and students! Take class notes in OneNote, write essays in Word, or create presentations using PowerPoint and Sway.

Access 365 Apps

Tips and Resources

Page last updated January 12, 2022.

Valdar with 2 female students

New students

Get your username and temporary password (PIN)

Upon admission, new students are issued a username and one-time use password. Your username gives you access to WebDMC, email, Canvas, campus computers, and other resources.

Get your info

Contact Information

Information Technology
101 Baldwin Blvd.
(361) 698-1300
Fax: 361-698-1163

Viking Help Desk
Multiservice Center (map)
(Behind Testing office)
3013 Ayers St.
(361) 698-2330
vikinghelpdesk@delmar.edu