Emergency Dispatch Training
Emergency Dispatch
Emergency Dispatch Training Program
Program Overview
This short-term program prepares students for an entry-level position as emergency dispatchers. It equips students with foundational competencies needed for high-performance roles in emergency communication centers, including critical thinking, problem-solving, and data entry skills.
The program integrates two courses designed for the fast-paced, high-stakes environment of emergency dispatch. Upon successful completion, students are eligible to take the Emergency Telecommunicator Course (ETC) through the International Academies of Emergency Dispatch (IAED).
Course Specifics
| Course Code | Course Name |
|---|---|
| BMGT 1004 | Workplace Critical Thinking and Problem Solving for Dispatchers |
| ITSW 1017 | Data Entry for Dispatchers |
Current Schedule
Click the button below and use the keyword Dispatch in the Subject search bar to view the upcoming class dates.
DISPATCH TRAINING CLASS SCHEDULE
Admissions Requirements
- Students must be 18 years of age
- High school diploma/GED not required
Testing information
Students who successfully complete the program are eligible to take the Emergency Telecommunicator Course (ETC) through the International Academies of Emergency Dispatch (IAED).
Program Cost
- BMGT 1004 - $315
- ITSW 1017 - $435 (This amount includes access to the IAED portal);
Registration information
To register, follow the instructions to view the current schedule, then copy the Rubric, Course, and Section of the class that works best for you from the list, click the button below, and paste it into the "Course Code Number" to easily register online!
Or give us a call and we'll help you get enrolled today!
Register for Continuing Education courses here
Page last updated September 30, 2026.