Return To Campus FAQs

Return To Campus FAQs

Frequently Asked Questions

This page will be updated as COVID-19 conditions evolve. Please check back periodically.

Updated 11:05 a.m. Thursday, August 18, 2022

  • General Information

    What is Return to Campus?

    Return to Campus refers to the multi-phase plan for Del Mar College to resume operations on campus in the wake of the COVID-19 pandemic. This is a plan that outlines how students, faculty, staff and guests may access College campuses and buildings, as well as the health and safety protocols they must observe. 

    HOW CAN I SUBMIT A QUESTION TO DMC THAT ISN’T ADDRESSED HERE? 

    Please send an email with your question to covid19@delmar.edu and we will respond as soon as possible. 

  • Health and Safety Practices

    What is required for students, staff and visitors COMING TO campus?

    All visitors to Del Mar College campuses and facilities must self-monitor for symptoms of COVID-19. Click here for the list of symptoms. Anyone showing symptoms should not report to campus and should contact their supervisor or instructor immediately to make alternate arrangements.

  • Advising

    How can I contact an advisor?

    Students are encouraged to contact the department of their major to reach their advisor. Click here for a list of departmental advisors.

  • Academic Probation, Suspension and Holds

    If I’m on academic probation, how can I have a registration hold removed?

    For students on academic probation, removal of the registration hold requires completion of two steps:

    1. Complete a SmarterMeasure learning assessment. Login as a First Time User; choose Comprehensive Assessment. Once complete, email retentionservices@delmar.edu to request a virtual appointment with a retention case manager. Include your name, 7-digit Del Mar College ID number and a telephone number where we can reach you.
    2. Visit virtually — via Zoom or telephone — with a retention case manager to discuss your learning assessment and individual circumstances, chart a course for improvement and get connected with the necessary resources.

    If I’m on academic suspension, how can I have a registration hold removed?

    For students on academic suspension, removal of the registration hold requires completion of five steps:

    1. Complete a SmarterMeasure learning assessment. Login as a First Time User; choose Comprehensive Assessment. Once complete, email retentionservices@delmar.edu to request a virtual appointment with a retention case manager. Include your name, 7-digit Del Mar College ID number and a telephone number where we can reach you.
    2. Visit virtually — via Zoom or telephone — with a retention case manager to discuss your learning assessment and individual circumstances, chart a course for improvement, get connected with the necessary resources and initiate the Academic Suspension Appeal form.
    3. Visit virtually with your program advisor/chair. Program advisors/chairs can provide individualized guidance to include repeating failed courses, general course selection and impact of circumstances on your specific degree plan. Direct questions about program advisors to (361) 698-1290.
    4. Visit virtually with your academic dean. Academic deans will discuss the appeal and grounds for continued enrollment.
    5. Email the Academic Suspension Appeal form - Part III completed - to the registrar's office at reginfo@delmar.edu.

  • Libraries, Student IDs, Dining

     Are libraries open?

    The White Library on the Heritage Campus is closed for renovation and the Barth Learning Resources Center on the Windward Campus is open. DMC Libraries offer access to multiple research tools for both on and off-campus use. Click here to learn more.

    HOW CAN I OBTAIN A STUDENT ID?

    Student IDs can be obtained at the Harvin Student Center on the Heritage Campus and at the Barth Learning Resources Center on the Windward Campus. New students should bring a photo ID (those with no photo ID can bring a birth certificate or their parents if a dual credit student); returning students should bring their existing student ID. Hours are:

    • Harvin Student Center
      • Monday-Thursday 8 am - 5:30 pm
      • Friday 8 am - 12:30 pm
    • Barth Learning Resources Center
      • Monday-Thursday 8 am - 7 pm
      • Friday 8 am - 1:30 pm
    Please have a photo ID for verification.

    Parking passes are not required at this time. 

    Are dining services available at the Harvin Center on the Heritage Campus and the Coleman Center on the Windward Campus?

    Yes, dining services are currently available. Food service hours are 8 a.m. to 3 p.m. Monday-Thursday and 8 a.m. to noon on Friday.

  • Textbooks

    How can I purchase textbooks?

    Questions regarding textbooks should be directed to the DMC Bookstore at dmc@texasbook.com or 361-884-1823. The Bookstore’s website is www.dmcbookstore.com.

  • Events

    HOW ARE ON-CAMPUS EVENTS AFFECTED? 

    On-campus events are subject to current COVID-19 precautions and will be considered on a case-by-case basis. 

  • Drops/Refunds

    How can I drop a class?

    Students who wish to drop a class should fill out the Drop/Withdrawal Form and submit it by email to reginfo@delmar.edu. 

    If I drop a class, can I receive a refund?

    You are eligible for either a full or partial refund if you drop a class within the first twenty (20) class days of the Fall or Spring semesters and within the first seven (7) class days of a summer session. See the Refunds page for information regarding refunds. For more information, contact the Business Office at (361) 698-1050. 

  • Graduation

    Questions regarding graduation can be emailed to graduation@delmar.edu.

    WHEN CAN I PURCHASE A GRADUATION CAP AND GOWN?  

    Graduation regalia can be purchased online at www.dmcbookstore.com. For more information, contact the DMC Bookstore by email at dmc@texasbook.com or by phone at (361) 884-1823 from 8 a.m. to 5 p.m. Monday-Thursday and 8 a.m. to 1 p.m. Friday.

    WHEN WILL I RECEIVE MY DIPLOMA AND/OR CERTIFICATE? 

    Diplomas and certificates will be mailed to graduates via the US Postal Service approximately six to eight weeks after the end of the semester. This timeline may change depending on COVID-19 developments. Questions regarding diplomas and certificates can be emailed to graduation@delmar.edu. 

  • Technical Support and Student Resources

    How can I obtain my DMC ID number and other account information?

    Students can retrieve their DMC ID number and other account information here.

    HOW CAN I GET ASSISTANCE WITH RESETTING MY DMC PASSWORD?

    If you do not know your password, please call the Viking Help Desk at (361) 698-2330 for a reset. The Help Desk can be reached 24 hours a day, 7 days a week for password help.

    All students, faculty, and staff can avoid being locked out and relying on the Help Desk by registering their cell phone at https://aka.ms/ssprsetup and receive a code enabling them to reset their own password. For more information on enabling password recovery and resetting your password, visit https://delmar.edu/password.

    Are computer labs open?

    Computer labs are open for students in the Venters Business Building, Room 244, on the Heritage Campus and the Barth Learning Resources Center on the Windward Campus. Hours are 9 a.m. to 8 p.m. Monday-Thursday and 9 a.m. to 2 p.m. Friday. Students must check in with the lab monitor and have a DMC ID number or current class schedule.

    ARE ONLINE RESOURCES AVAILABLE FOR STUDENTS?

    Yes. Click to see the Student Resource Guide that includes information and links to free internal and external support services for our students.

RETURN TO CAMPUS MAIN PAGE

STUDENT RESOURCES WEBPAGE

Page last updated August 25, 2022.

Contact Information

College Relations Office
101 Baldwin Blvd.
Corpus Christi, Texas 78404-3897
colrel@delmar.edu
(361) 698-1247