Do you like resolving issues or spending your time helping others diffuse disagreements? At one time or another, you may have helped others settle disputes. Meditation is a delicate skill and can get emotional among parties involved; but when done well, mediation can be the quickest way to an amicable and practical solution.
Del Mar College (DMC) and Dispute Resolution Services (DRS) at the Nueces County Courthouse are partnering to offer Basic Mediation Training (2017D LGLA 1005) to teach participants the needed skills to serve as mediators.
“The course is meant for anyone interested in mediation training and learning more about conflict resolution,” says Joe Hayen, program coordinator with DMC Continuing Education. “Dispute Resolution Services needs volunteers and has experienced a shortage, so our course is a good way to prepare more individuals to provide such services, but individuals working in human resources offices may have an interest, too.”
The 40-hour course is scheduled Friday through Sunday over two weekends and runs 5:30 p.m. to 9:30 p.m. Friday, June 16 and 23; 8 a.m. to 6 p.m. Saturday, June 17 and 24; and 8 a.m. to 6 p.m. Sunday, June 18 and 25. Instruction will be held at the College’s Center for Economic Development(CED), located at 3209 S. Staples.
Cost is $300, and individuals may register by phone (361-698-1328) or in-person at the CED.
Akida Nurse, the instructor for this course, is a Continuing Education and Corporate Services instructor at Del Mar College and also serves as a volunteer mediator for DRS. Nurse earned her masters degree in conflict resolution from Creighton University’s School of Law.
Mediation is a process in which a trained mediator assists each party to tell his or her side of the dispute and explore possible solutions to reach a practical resolution. Effective mediators must actively listen, remain objective and neutral, ask questions that promote discussion, reveal and clarify issues at the center of the dispute and diffuse high conflict situations.
Dispute Resolutions Services serves the community by offering free mediation services to those living in Nueces County who find themselves in a conflict. Volunteer mediators use their skills to bring peace to the community one dispute at a time.
“The College’s partnership with Dispute Resolutions Services is a natural fit as we meet a universal need to enhance conflict resolution skills among mediators while supporting DRS’ need for highly trained volunteers,” notes Hayen, who also volunteers at DRS, adding: “The training I received to become a mediator has made me a better employee here at Del Mar College, and I regularly implement the skills I learned throughout the course of my work and interactions.”